Support

We offer an 800 Support number to you, our Dealers, to answer your questions and provide sales and technical support. In addition we also provide 800 Support to your customers who require tech support. Now you can take full advantage of the exploding Digital Command Control (DCC) market opportunity with technical support to help you sell and make significant profit.

• How To Contact Us

We believe that with our support, and with exciting new products offered to you at good discounts, you can grow your business as a dealer, and be a resource to your model railroad customers.

DCC Support Documents

This is a list of DCC related documents in PDF format to help you support your DCC efforts.

• Dual Decoder Installation (454 kB)
• DCC Sound System Comparison (49 kB)
• Off the Cuff DCC Comparison (38 kB)
• Stationary Decoder Jungle (181 kB)
• Installing LEDs with DCC Decoders (56 kB)
• Using Low Voltage Lamps with DCC Decoders (68 kB)
• DCC for Beginners (165 kB)
• Decoder Matrix (48 kB)
• Stationary Decoder Comparison (185 kB)
• Complete Guide to Consisting (48 kB)
• Helpful Hints for MRC Prodigy Advance (628 kB)
• MagnaForce DCC Power Supply (207 kB)
• Power Pax Programming Booster (136 kB)
• CMX Clean Machine (906 kB)
• OnGuard (152 kB)
• Review of Prodigy Advance (84 kB)

We can also produce these documents with your name at a nominal fee. It is a good practice to use these documents as sales aids to help you close the sale!